Shipping policy
Shipping Policy
At Le’Jourdain Cosmetics, we aim to process and ship your orders as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is successfully received.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Origin
Orders are fulfilled and shipped from our U.S.-based fulfillment centers.
This enables us to deliver reliably and efficiently within the United States.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days after shipment
Please note that delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.
Shipping Delays
Le’Jourdain Cosmetics is not responsible for shipping delays caused by carriers, incorrect addresses, or circumstances beyond our control.
Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
If a package is returned to us due to an incorrect address, the customer may be responsible for reshipping fees.
Lost or Stolen Packages
Le’Jourdain Cosmetics is not responsible for lost or stolen packages once marked as delivered by the carrier.
If you believe your package is lost, please contact the carrier directly using the tracking information provided. We’re happy to assist with documentation if needed.
Questions?
If you have any questions about shipping, please contact us at:
📧 support@lejourdaincosmetics.shop